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Maastricht Work Capacity Monitor

Researchers at Maastricht University have created a useful instrument to help organisations to support employees who are unable to participate in the current labour market independently in work: the Maastricht Work Capacity Monitor (MW©M).

MW©M is designed to help employees in the target group, their workplace mentors and job coaches, vocational experts and counsellors. It measures the employees’ abilities, the way they function in their work and how they may develop personally and professionally. These data are recorded in a personal report. The coach or counsellor uses this report to determine an approach for supporting the employee, who is included in this decision. The approach should help the employee perform optimally and to their own capacity.

More information about the reliability of the monitor may be found in these scientific research articles:

These three studies combined can be found in this disseration: Inclusion and beyond. Assessment and monitoring development of the work capacity of people with limited work capacity.

If you’d like to read more about the goal and the background of the monitor, or if you’d like to know how to put it into practice, you may read this general manual,  Mw©M manual participation act target group.


MW©M: an instrument for supporting employees, not for assessing them:

Insight into capacities, work behaviour and task performance

The MW©M maps out:

  • What the employee is capable of
  • How the employee performs
  • How the employee can grow
  • How the employee deals with stress and problems
  • How the employee develops at work

Benefits for the employee who’s unable to participate in the current labour market independently

The employee receives:

  • A clear view of what they’re capable of and what is expected of them at work
  • Insight into areas they can still develop
  • Directions to learn and develop
  • A feeling of being taken seriously

These things put together allow the employee to reach their full potential within the organisation.

Benefits for the coaches and organisation

Due to new insights, the job coach, vocational expert, workplace mentor or employer is able to:

  • Better coach and support the employee at the workplace
  • Handle the transfer between the external coach and internal mentor more carefully
  • Provide for a better person-job fit


MW©M: the process

The process is as follows:

During the first measurement, questionnaires will be completed by:

  • The employee (20-30 minutes)
  • An important acquaintance of the employee’s (15 minutes)
  • The workplace mentor (15 minutes)

Eight and fourteen (and, if desirable, 26 and 52) weeks after the first measurement, follow-up measurements take place. During these measurements, the employee’s supervisor completes questionnaires rather than the employee’s acquaintance.

A (progress) report will be generated by Maastricht University after all questionnaires have been completed during a measurement. The report provides insight into the employee’s capacities, the work demands, and possible areas of improvement. Tip: evaluate the report and its findings two weeks after the measurement.


  • Input: (progress) report Maastricht University
  • Action: evaluation
  • Output: trajectory for personal development
Armed with new insights, it is possible to offer the employee better guidance and support at work.

schematische weergave Maastrichtse Werkcapaciteits Monitor in stappen



MW©M put into practice:

Questionnaires and log-in codes via e-mail

All those involved will receive automated e-mails from Maastricht University at every moment of measurement. These e-mails contain links to the questionnaires and log-in codes. It is advisable for a coach or mentor to stay with the employee while the employee completes the questionnaires. This way, any questions or remarks may be answered immediately.


Maastricht University automatically generates reports of all gathered data after each round of questionnaires. The coordinator (usually the employee’s job coach or vocational expert) will then receive these reports by e-mail and discuss them with the employee and their workplace mentor.
The data from these questionnaires are gathered anonymously by Maastricht University for further research and to further develop the instrument.

Simple language

MW©M consists of questions adapted to language level B1, simple Dutch. We are open to collaboration in international projects and to the translation of the MW©M.



What parties used or currently still use MW©M?

A broad group of organisations have put MW©M into practice:

  • De Werkmeester in Heerlen
  • WAJONG Transferteam Amsterdam of UWV WERKbedrijf
  • RAI Amsterdam
  • Medisch Centrum Slotervaart
  • Leviaan
  • Praktijkschool Helmond
  • De Hilt in Helmond
  • UWV
  • Job Academie
  • The Municipality of Maastricht
  • Maastricht University



If you have any questions regarding MW©M, feel free to send an e-mail to